Terms & Conditions – Solitaire Shine

Welcome to the Solitaire Shine website (“Site”). By accessing or using this Site, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). If you do not agree with these Terms, please do not use this Site.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the Site following any changes constitutes acceptance of those changes.

1. Your Account

When you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and password. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts if we believe a user has violated these Terms or engaged in unauthorized or fraudulent activity.

If you suspect unauthorized access to your account, please contact us immediately at support@solitaireshine.com.

2. Product Information & Pricing

All prices displayed on the Site are subject to change without notice.

We strive to ensure all product descriptions, pricing, and images are accurate. However, occasional errors may occur. In such cases, we reserve the right to correct inaccuracies and cancel affected orders if necessary.

We may modify or discontinue products or services without prior notice and shall not be liable for any such changes.

3. Orders & Acceptance

We reserve the right to refuse or cancel any order at our sole discretion. This may include limitations on quantities purchased per customer, household, or order.

If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.

Orders suspected of being placed by resellers, dealers, or distributors may be restricted or canceled.

4. Product Availability

All orders are subject to product and material availability.

If a product becomes unavailable after your order is placed, we will notify you promptly and issue a refund where applicable.

Due to the nature of gemstones and handcrafted jewelry, slight variations may occur between product images and the final product.

5. Intellectual Property

All content on this Site, including text, graphics, logos, images, product designs, and website materials, is the property of Solitaire Shine and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Solitaire Shine shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of this Site, products purchased through the Site, or any interruptions/errors related to the Site.

This includes, but is not limited to, loss of profits, data, business interruption, unauthorized access, or technical issues beyond our control.

7. Warranty

We proudly offer a lifetime warranty on eligible jewelry pieces against manufacturing defects.

The warranty does not cover normal wear and tear, accidental damage, improper handling, resizing by third parties, loss, theft, or damage caused by misuse.

For complete warranty details, please visit our Warranty Policy page.